Dynamic Defense Support
All Dynamic Defense related support and guidance is available via the following:
Self Support:
If you are experiencing issues with your connectivity and want to rule out Dynamic Defense as a problem, we suggest that you deactivate your Dynamic Defense policy or revert to a previous policy if you recently submitted an update. Please note, deactivating Dynamic Defense will be a fully open policy where all traffic is allowed. If you need help with deactivating Dynamic Defense or reverting back to a previous policy version, please see the below links for guidance.
If deactivating or reverting to a previous version does not solve the problem with Dynamic Defense or your connectivity, please complete one of the following:
Submit a Ticket:
- Express Ticketing
- Ticket Support on Business Center
Call Support:
Please call the dedicated support number for your specific connectivity product.
- AT&T Dedicated Internet (ADI) without voice 1-888-613-6330
- AT&T IP Flexible Reach (IPFlex) 1-877-288-8362
- AT&T Dedicated Internet (ADIVB) with voice 1-877-288-8362
- AT&T Switched Ethernet on Demand (ASEoD) 1-844-288-6633